Meet Tiffany Wood, Snagit Product Manager Extraordinaire
Posted on Monday September 14, 2009 by Betsy Weber
Tagged as:
I've got someone new for you to meet. I know you'll like her! Meet Tiffany Wood - She's the new Snagit Product Manager!
Don't worry, Tony Dunckel, is still with TechSmith. He's recently been promoted from Snagit Product Manager to our Director of Web and Enterprise Services and he's still wearing the hat of the Jing Product Manager. So he's still got at least one foot in the fun stuff ;-)
I grabbed a quick video with Tiffany last week. Check it out below. It runs less than 2 minutes - meet Tiffany, and even hear which is her favorite football team. Any guesses?
And, I also had a chance to ask Tiffany a few questions. Here's what she had to say...
• How have images and screenshots changed your own communication for the better?
TW: I have been using Snagit for at least seven years, well before I was lucky enough to work here at TechSmith - I cannot imagine my life without it. I use Snagit every day. Screen captures visually convey ideas and concepts, guide people through a process, and add polish to presentations.
• What do you use Snagit for primarily?
TW: Right now, I use Snagit to create presentations about Snagit, capture feedback from customers, create mockups to share ideas, and capture receipts from online transactions.
I also enjoy adding funny callouts to pictures I send to family and friends back in Wisconsin.
• What are the last three captures in your Open Captures Tray?
TW: My last three captures are a pie chart illustrating the top feature requests for Snagit, a Snagit dialog box I had a question about, and the Green Bay Packers football schedule.
• Is there one feature of Snagit that has flat-out delighted you? Tell me about it...
TW: It's difficult to pick one feature, two of my favorites are the Tray in Editor so I can easily drag multiple captures together to create a composite capture. Another favorite is whenever I capture something online, like an interesting gift idea for my sister, Snagit stores the link to the website for me so I can go back later.
Tiffany is here to help you, to listen and to continue to make Snagit even better. You'll see her on the road at Tradeshows and on Twitter at @snagit. Do you have any questions for her?
Comments (4)
I have been a faithful user of SnagIt for a long time. I noticed that Office 2010 will have a Screen Clipping tool in Word and Powerpoint (they "borrowed" it from OneNote). Any comment on that tool?
http://www.labnol.org/software/screen-clipping-in-office-2010/8775/
Posted by John | September 15, 2009 1:36 PM
Posted on September 15, 2009 13:36
Thanks for your comment John and for being a long-time user! We don’t typically do product comparisons and encourage you to try both tools. If there is something you see in other tools that you like, let us know so we can make Snagit better. We want to continue to support your entire workflow – capturing, editing, and sharing.
-Tiffany Wood
Posted by Tiffany Wood | September 16, 2009 3:45 PM
Posted on September 16, 2009 15:45
Hello Tiffany,
Could I suggest:
1. Improve the batch processing option. I've given up on it for now and it a) inflates the file sizes and b) the naming structure doesn't always work.
2. Offer the option to save s/shots with rounded borders. See Adobe Fireworks.
3. Somewhere in the ui, shows the projected file size if you saved the file as JPG, PNG etc. Sometimes I have to go back and resave the file to reduce the size
AND
4. Please make it easier to crop images. Can't we have a simple crop tool? Using the handles is terrible.
Big fan.
Regards,
Ivan Walsh
Technical Writer, Beijing
http://technicalwriter.ivanwalsh.com/
Posted by Ivan Walsh | September 21, 2009 4:02 AM
Posted on September 21, 2009 04:02
Snagit is very good, nice to meet the people behind it. I've not run across a better tool to do the job I do as an Instructional Designer and learning guide writer.
My own "feature request" is to make the Resize picture dialog remember if I used pixels or percentage last time. It defaults to percentage. But who uses that anyways? I always go for a specific width or height of a picture, so why is percentage even an option? Just make a double box where percentage / pixel size is updated automatically as you adjust the other. The current tool isn't fun to use when you activate it 15 times per day.
Posted by Soren S | October 5, 2009 1:07 AM
Posted on October 5, 2009 01:07