The Visual Lounge lets you find out about TechSmith behind-the-scenes. Watch screencasts and videos from other customers, meet up with your fellow TechSmith users and staff, and get more tips and tricks!

Meet Gudrun Cruz (pictured left). She's been busy, busy, busy. She does a variety of things at TechSmith and one of them being German Tech Support.

Gudrun has been busy writing over 60 articles for the top issues and questions from German customers. She has written articles ranging from "how to snag images from SnagIt itself", or "how to find the optimal frame rate in Camtasia Studio" to "error messages during installation and how to deal with them".

You can find the articles, written in German, here. You can also contact Tech Support directly from there and you can keep your own selection of questions and answers saved for later reference. Gudrun will continue to add answers to the database. And, best of all, you can use this resource 24/7.

What else would make your life easier and be helpful for you when you use our products?