Camtasia Studio and Chipmunks (Visual Lounge)

Camtasia Studio and Chipmunks

Posted on Monday April 14, 2008 by Betsy Weber

Chipmunks are cute, but that does not mean you necessarily want them in your videos.

Just wanted to give everyone a heads-up about an audio issue you may encounter. You might hear Camtasia Studio Flash content playing on the latest release of the Flash Player (v9.0.115.0 or later) where the audio sounds garbled and may contain a high pitched chirp that kind of sounds like, you guessed it, a chipmunk.

A future update from Adobe to the Flash Player may resolve this conflict, but in the meantime we have written a fix that will avoid this problem. You can find the fix included in the latest version of Camtasia Studio, which you can download here. Note: This is a free update if you have a license for Camtasia Studio 5.0.

The Camtasia Studio team and Tech Support have investigated this issue and found that it occurs when:

The project was produced to SWF.

The SWF file was produced with MP3 audio.

The SWF file is played in the latest Flash Player.

You can find out all the details on this issue, as well as obtain a tool to fix any video already produced with Camtasia that sounds garbled, here.

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Comments (2)

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