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Nothing like traveling somewhere you don't know much of the native language to get one thinking about user experience and usability.

I had a great time at LeWeb3 last week in Paris, but even doing small tasks like purchasing train tickets online or at a machine without an English option was a challenge...my middle school level French would only get me so far. OK, nowhere at all...

It is times like purchasing my tickets when I'm reminded just how important usability or user experience is...no matter the language.

Neo Insight (one of our Canadian distributors), wrote an article about their experiences with remote usability testing and UserVue this summer here. I wish some of the hotels and transportation systems had run some remote usability testing. I think I would have had an easier time booking my travel. And, I volunteer to help test if anyone is listening!

I am so thankful for the work, testing and thought that user experience, design and usability experts put into these types of projects...And, I'm extremely thankful for kindness of strangers all over the world. Without them, I'd still probably be stuck in Europe (which I'd enjoy for awhile).

And, don't even ask me about trying to order a meal abroad. :-)